Terms and Conditions

Overview: Welcome to our online bookstore. These Terms and Conditions ("Terms") govern your use of our website and the services we provide, including the ability to download books or order physical copies. By accessing or using our website, you agree to comply with and be bound by these Terms.
Acceptance of Terms: By using this website, you confirm your agreement to these Terms. If you do not agree, please refrain from using our services.

Eligibility: To create an account, you must be at least 13 years old or have the consent of a legal guardian.
Account Security: You are responsible for maintaining the confidentiality of your account information, including your username and password. Any activity under your account is your responsibility. Notify us immediately of any unauthorized use.

Order Process: Customers can place orders directly through our website. Digital books can also be downloaded.
Payment Methods: We offer multiple payment options, including credit/debit cards, net banking, and UPI.
Pricing: Prices listed on the website are subject to change without notice. Applicable taxes and shipping fees will be displayed during checkout.

Shipping Policy: Physical books will be shipped within 15 business days after receiving your order and payment.
International Shipping: Currently, we do not offer international shipping.
Delays: Unforeseen circumstances may cause delays in delivery. We will notify you in such cases and work to resolve issues promptly.
Minimum and maximum delivery time depends on customer's location and will be displayed at checkout.

No Cancellations: Once an order is shipped, cancellations are not allowed.
Return Policy: Returns are only accepted if the books are received in a damaged condition.
Refund Process: Refunds are issued only if we fail to deliver your order. If applicable, refunds will be processed within 7-10 business days after verification.

Data Collection: We collect personal information such as your name, email address, shipping address, and payment details to process your orders.
Data Usage: Your data is used solely to provide and improve our services.
Third-Party Sharing: We do not share your data with third parties except as required for payment processing and shipping.

Content Ownership: All content on our website, including text, images, and graphics, is owned by us or our licensors. Unauthorized use is prohibited.
Use of Content: Content is provided for personal use only. Commercial use is not allowed without prior permission.

Disclaimer: We are not liable for any damages resulting from the use of our website, including delays, errors, or interruptions.
Indemnification: By using our website, you agree to indemnify us against any claims arising from your actions.

Jurisdiction: These Terms are governed by the laws of Maharashtra, India. Any disputes will be resolved under the jurisdiction of courts in Mumbai, Maharashtra.

Modification: We reserve the right to amend these Terms at any time. Changes will be posted on this page, and it is your responsibility to review them periodically.
Notification: Significant changes will be communicated via email or website notification.

Customer Support: For queries or support, contact us at shraman.books@gmail.com or +91 79906 08447.

No Cancellations After Shipping: Orders cannot be cancelled once they have been shipped.
Ours being a Religious Trust, no 80G certificate can be provided to donors.
No Returns for Properly Delivered Goods: Returns are not accepted unless books are received in damaged or defective condition.
Delays Due to Circumstances: While we strive to deliver on time, delays caused by unforeseen circumstances may occur. We appreciate your understanding.
Refunds for Non-Delivery: Refunds will only be issued if we fail to deliver the books. Refunds will not be granted for reasons outside our control.

Shramanopasak Parivar